Horrible customer service! Totally rude with a simple question. Will not do any business with them at all!
Rude and pushy people. They don't like fixing anything you didn't buy off of them (which I somewhat understand) but then they pushes for you to buy new off of them when they can't fix something. Finally I bought a new washer and dryer. Later I found out they buy the scratch and dents off of other stores and sell them for full price. So I wasted like $400 bucks. I won't be doing business with them again
I had to go through them to honor my Lowe's warranties. It took several attempts to find out what was going on, but they were always on time, always curteous, and my oven and dishwasher are fixed.
I am very disappointed in Fox Appliance repair. I have an LG dryer that won't heat and could not find anyone in the area who is LG certified. I actually called LG and was given their name as Certified LG repair, along with a company out of Fort Wayne. I called to set an appointment, only to be told that they do not service our area because they are a very small company. Daleville Indiana is only 28 miles from Fairmount Indiana and they don't come this far for service? What a joke!
Technician was able to come out the next day to fix a dryer. He was very professional and willing to answer questions. Also provided useful tips for maintenance. Took the time to take care of everything. Reasonably priced and good service.
Fox Appliance is a US Home Goods Store based in Fairmount, Indiana. Fox Appliance is located at 112 E Washington St, Fairmount, IN 46928, USA.
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